Responsible Gaming

Gambling always carries the risk of losing money. Plan your play so it stays safe and does not harm your finances or mood. Prestige Spin provides tools to help you set boundaries and stay in control.

Key principles:

• Decide your budget before playing and stick to it.
• Set deposit, loss, and wager limits in your account.
• Use reality checks and session reminders to track time.
• Take regular breaks and consider short time-outs.
• Keep gambling funds separate from bills and savings.
• Do not chase losses or try to win back money.
• Review your play history and net spend to learn your patterns.
• Opt out of marketing if promotions trigger you.
• Use self-exclusion on-site and register with GAMSTOP (UK online self-exclusion).
• Gambling is for adults only (18+). Identity and affordability checks protect players.

Problem gambling has warning signs. These signs signal a serious condition that needs attention and support.

Possible indicators:

• Spending more than you can afford or using money needed for essentials.
• Chasing losses or increasing stakes to feel the same excitement.
• Feeling restless, low, or irritable when you try to cut back.
• Hiding betting from family or friends, or lying about time and spend.
• Borrowing, using credit, or selling items to fund gambling.
• Neglecting work, studies, or relationships due to gambling.
• Gambling to escape stress, anxiety, or other problems.
• Repeated failed attempts to stop or control play.
• Returning to gambling soon after a big win or loss.
• Thinking about gambling most of the day.

Taking action early helps you protect your wellbeing and finances. Prestige Spin supports practical steps to reduce harm and regain control. The following useful tips can support change and prevent relapse.

Recommendations:

• Stop gambling for now and activate a time-out or self-exclusion.
• Set or tighten deposit, loss, and session limits immediately.
• Ask our support team to close your account or block specific products.
• Register with GAMSTOP to block UK online gambling across operators.
• Enable bank gambling blocks and merchant controls on your cards.
• Install blocking software such as Gamban or BetBlocker on all devices.
• Remove saved payment methods and unsubscribe from marketing.
• Share your plan with someone you trust and seek professional support.
• Prioritise debts and essential bills; contact a free debt charity.
• Fill your schedule with alternative activities and planned breaks.

Independent support is available at any time. These services are confidential and free for people in the United Kingdom.

• GamCare – National Gambling Helpline 0808 8020 133 and live chat: https://www.gamcare.org.uk/get-support/talk-to-us-now/
• BeGambleAware – information and access to the National Gambling Support Network: https://www.begambleaware.org/
• NHS – advice on gambling addiction and local treatment: https://www.nhs.uk/conditions/gambling-addiction/
• GAMSTOP – free UK online self-exclusion across operators: https://www.gamstop.co.uk/
• Gordon Moody – residential and online treatment: https://www.gordonmoody.org.uk/
• Gamblers Anonymous UK – peer support meetings: https://www.gamblersanonymous.org.uk/
• National Debtline – free debt advice: https://www.nationaldebtline.org/
• Samaritans – 24/7 emotional support, call 116 123: https://www.samaritans.org/

If you are worried about gambling, you can contact Prestige Spin for confidential support. Our team can explain safer gambling tools, limits, and account options for UK players.

Ways to contact support:

• Live Chat in your account (24/7).
• Email: [email protected]
• Safer gambling team: [email protected]
• Secure message via Help Centre in your account.
• Request account closure or self-exclusion through Account Settings.